Orders cancelled after the item has shipped are subject to standard return policies.īreast pumps are not to be returned to Edgepark if there is a pump defect, or any issue related to successful functioning of the product. Step 3: If applicable, Edgepark will issue a refund in the original payment form following receipt of the product, warehouse inspection, and approval of saleable condition. We are not responsible for items lost during shipping and cannot process the return until we receive the item. We recommend using a secure shipping method to send the item, so it can be tracked. Step 2: Ship the breast pump to Edgepark within 30 days of receiving the RMA number. Returns without an RMA will not be accepted.Įdgepark Customer Care is available at 1-80 Monday through Friday from 8:30 a.m. This number must be written on the outside of the package when you return it. Obtain a Return Merchandise Authorization number and the return shipping label.Īll returns must be authorized by Edgepark with an RMA (Return Merchandise Authorization) number.
Step 1: Contact Edgepark Customer Care after receiving the breast pump to initiate a return. Other specific instances related to delivery of the breast pump or integrity of the packaging (box or seal not intact, damaged in transit, etc.)Įdgepark will only cover return shipping costs for the above-mentioned reasons.ĭue to the nature of the product, returns based on a change in product preference will not be accepted.The product was not delivered successfully.You received a different product than originally ordered.We hope that you're happy with your purchase, but if you need to make a return, please read the following policy.Įdgepark accepts breast pump returns within 30 days of delivery if the seal is intact, the box is unopened and ONLY for the following reasons: Edgepark is committed to delivering caring and quality service for mothers everywhere.
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